Information") you may provide on the monosign.com website ("Website"), "MonoSign
Authenticator" mobile application ("Mobile Application") and any of their related products and
services (collectively, "Services") is collected, protected and used. It also describes the choices
available to you regarding our use of your Personal Information and how you can access and update this
information. This Policy is a legally binding agreement between you ("User", "you" or
"your") and MonoFor, Inc. ("MonoFor, Inc.", "we", "us" or
"our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree
to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not
own or control, or to individuals that we do not employ or manage.
Automatic collection of information
When you open the Website or use the Mobile Application, our servers automatically record information that your
browser or device sends. This data may include information such as your device's IP address and location,
browser and device name and version, operating system type and version, language preferences, the webpage you
were visiting before you came to the Services, pages of the Services that you visit, the time spent on those
pages, information you search for on the Services, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical
information regarding the usage and traffic of the Services. This statistical information is not otherwise
aggregated in such a way that would identify any particular user of the system.
Collection of personal information
You can access and use the Services without telling us who you are or revealing any information by which someone
could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on
the Services, you may be asked to provide certain Personal Information (for example, your name and e-mail
address). We receive and store any information you knowingly provide to us when you create an account, make a
purchase, or fill any online forms on the Services. When required, this information may include the following:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Account details such as user name, unique user ID, password, etc.
- Geolocation data such as latitude and longitude.
- Certain features on the mobile device such as contacts, calendar, gallery, etc.
Some of the information we collect is directly from you via the Services. However, we may also collect Personal
Information about you from other sources such as public databases and our joint marketing partners. You can
choose not to provide us with your Personal Information, but then you may not be able to take advantage of some
of the features on the Services. Users who are uncertain about what information is mandatory are welcome to
Use and processing of collected information
In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use
certain Personal Information. If you do not provide the information that we request, we may not be able to
provide you with the requested products or services. Any of the information we collect from you may be used for
the following purposes:
- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Send administrative information
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Post customer testimonials
- Deliver targeted advertising
- Administer prize draws and competitions
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Services
Processing your Personal Information depends on how you interact with the Services, where you are located in the
world and if one of the following applies: (i) you have given your consent for one or more specific purposes;
this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer
Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of
an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for
compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is
carried out in the public interest or in the exercise of official authority vested in us; (v) processing is
necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing
(by opting out), without having to rely on consent or any other of the following legal bases below. In any case,
we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether
the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to
enter into a contract.
Billing and payments
In case of services requiring payment, we request credit card or other payment account information, which will be
used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to
complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards
Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and
private data exchange happens over a SSL secured communication channel and is encrypted and protected with
digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create
as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for
additional security and protection.
You are able to delete certain Personal Information we have about you. The Personal Information you can delete
may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the
unrevised Personal Information in our records for the duration necessary to comply with our obligations to our
affiliates and partners, and for the purposes described below. If you would like to delete your Personal
Information or permanently delete your account, you can do so by contacting us.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have
requested, we may share your information with your consent with our trusted third parties that work with us, any
other affiliates and subsidiaries we rely upon to assist in the operation of the Services available to you. We
do not share Personal Information with unaffiliated third parties. These service providers are not authorized to
use or disclose your information except as necessary to perform services on our behalf or comply with legal
requirements. We may share your Personal Information for these purposes only with third parties whose privacy
policies are consistent with ours or who agree to abide by our policies with respect to Personal Information.
These third parties are given Personal Information they need only in order to perform their designated
functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of
all or a portion of its assets, your user account, and Personal Information will likely be among the assets
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or
delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal
Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification
and the right to data portability cannot be enforced after the expiration of the retention period.
Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country
other than your own. You are entitled to learn about the legal basis of information transfers to a country
outside the European Union or to any international organization governed by public international law or set up
by two or more countries, such as the UN, and about the security measures taken by us to safeguard your
information. If any such transfer takes place, you can find out more by checking the relevant sections of this
Policy or inquire with us using the information provided in the contact section.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to
do the following: (i) you have the right to withdraw consent where you have previously given your consent to the
processing of your information; (ii) you have the right to object to the processing of your information if the
processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information
is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the
information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask
for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the
processing of your information, in which case, we will not process your information for any purpose other than
storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal
Information from us; (vii) you have the right to receive your information in a structured, commonly used and
machine readable format and, if technically feasible, to have it transmitted to another controller without any
hindrance. This provision is applicable provided that your information is processed by automated means and that
the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested
in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by
providing a ground related to your particular situation to justify the objection.
Data protection rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and MonoFor,
Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal
Information. If you wish to be informed what Personal Information we hold about you and if you want it to be
removed from our systems, please contact us. In certain circumstances, you have the following data protection
- You have the right to request access to your Personal Information that we store and have the ability to
access your Personal Information.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also
have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to object to our processing of your Personal Information.
- You have the right to seek restrictions on the processing of your Personal Information. When you restrict
the processing of your Personal Information, we may store it but will not process it further.
- You have the right to be provided with a copy of the information we have on you in a structured,
machine-readable and commonly used format.
- You also have the right to withdraw your consent at any time where MonoFor, Inc. relied on your consent to
process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal
Information. For more information, please contact your local data protection authority in the European Economic
California privacy rights
In addition to the rights as explained in this Policy, California residents who provide Personal Information (as
defined in the statute) to obtain products or services for personal, family, or household use are entitled to
request and obtain from us, once a calendar year, information about the Personal Information we shared, if any,
with other businesses for marketing uses. If applicable, this information would include the categories of
Personal Information and the names and addresses of those businesses with which we shared such personal
information for the immediately prior calendar year (e.g., requests made in the current year will receive
information about the prior year). To obtain this information please contact us.
How to exercise these rights
Any requests to exercise your rights can be directed to MonoFor, Inc. through the contact details provided in
this document. Please note that we may ask you to verify your identity before responding to such requests. Your
request must provide sufficient information that allows us to verify that you are the person you are claiming to
be or that you are the authorized representative of such person. You must include sufficient details to allow us
to properly understand the request and respond to it. We cannot respond to your request or provide you with
Personal Information unless we first verify your identity or authority to make such a request and confirm that
the Personal Information relates to you.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age
of 13, please do not submit any Personal Information through the Services. We encourage parents and legal
guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their
children never to provide Personal Information through the Services without their permission. If you have reason
to believe that a child under the age of 13 has provided Personal Information to us through the Services, please
contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information
in your country (in some countries we may allow your parent or guardian to do so on your behalf).
The Services use "cookies" to help personalize your online experience. A cookie is a text file that is
placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued
the cookie to you.
have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will
not be able to use and experience the features of the Services.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have
your online activity tracked. Tracking is not the same as using or collecting information in connection with a
website. For these purposes, tracking refers to collecting personally identifiable information from consumers
who use or visit a website or online service as they move across different websites over time. How browsers
communicate the Do Not Track signal is not yet uniform. As a result, the Services are not yet set up to
interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail
throughout this Policy, we limit our use and collection of your personal information.
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping
your e-mail address confidential and will not disclose your email address to any third parties except as allowed
in the information use and processing section or for the purposes of utilizing a third party provider to send
such emails. We will maintain the information sent via e-mail in accordance with applicable laws and
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and
provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or
marketing emails by following the unsubscribe instructions included in these emails or by contacting us.
However, you will continue to receive essential transactional emails.
Links to other resources
The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are
not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware
when you leave the Services and to read the privacy statements of each and every resource that may collect
We secure information you provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical
safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal
Information in its control and custody. However, no data transmission over the Internet or wireless network can
be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there
are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity,
and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and
(iii) any such information and data may be viewed or tampered with in transit by a third party, despite best
In the event we become aware that the security of the Services has been compromised or users Personal Information
has been disclosed to unrelated third parties as a result of external activity, including, but not limited to,
security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not
limited to, investigation and reporting, as well as notification to and cooperation with law enforcement
authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we
believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise
required by law. When we do, we will post a notice on the Services, send you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Services from time to time in our
discretion and will notify you of any material changes to the way in which we treat Personal Information. When
we do, we will send you an email to notify you. We may also provide notice to you in other ways in our
discretion, such as through contact information you have provided. Any updated version of this Policy will be
effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of
the Services after the effective date of the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not, without your consent, use your Personal
Information in a manner materially different than what was stated at the time your Personal Information was
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using
the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you
are not authorized to access or use the Services.
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter
relating to individual rights and your Personal Information, you may do so via the contact form or send an email to
This document was last updated on April 19, 2021